The hotel room may be occupied on the day of arrival after 2 pm. It is necessary to check in for the stay at the hotels reception desk by no later than 6 pm. In the case the guest fails to provide information about his/her late arrival /arrival after 6 pm, Banderium /hereinafter referred to only as the “Accommodation Provider”/ reserves the right to sell the room on the grounds of not commencing the stay.
To make a reservation, we need credit card number with the expiration date. We do not burden, only in case of “non-arrival” or unpaid consumption from the minibar.
The room must be vacated on the day of departure until 11 am. The guest is obliged to check out upon departure at the reception desk. In the event of the guest´s late vacating of the room /after 11 am/, the hotel may charge fee. Having paid the fee/fine, the guest is not entitled to any accommodation for the following night.
The price of the accommodation does not include the city tax and the breakfast
For the fee of EUR 15/car/night, the guest may additionally order a guarded parking lot as well as meals in the hotel restaurant /breakfast, lunch, dinner/ at the current prices.
The restaurants opening times:
during the week : from 7 am to 9 pm
during weekend: from 8 am to 9 pm
Cancellations policies :
Cancelling a reservation within 2 days before the date of arrival: 100% of the accommodation value
The guest shall be held responsible for the damage inflicted upon the Accommodation Provider during his/her stay. The guest shall compensate the Accommodation Provider for the incurred damage in full when checking out.
Found things are sent to the guest by post upon his/her written request, while the guest shall settle all relating costs. Found things are stored at the hotel for the period of 1 month.
Guests´ stay at the hotel and on the Accommodation Provider´s premises are further regulated by the Accommodation Rules and the Rules for Visitors that are binding upon hotel guests without any exception.
Should individual provisions of these General Accommodation Terms and Conditions be or become ineffective or invalid, that shall not affect the effect or force of the remaining provisions.
The hotel may accommodate only the guest who is duly registered and whose details are recorded in the accommodation system. To register, the guest is obliged to present to the receptionist a valid document / identity card, password or driving licence/ within the meaning of the Personal Data Protection Act as amended. By providing personal data, the guest gives his/her consent to their processing in the company´s database and information system. To protect personal data of accommodated clients, Hotel Banderium has elaborated security documentation; persons instructed within the meaning of the Personal Data Protection Act work with personal data.
Every accommodated person who is not a citizen of the Slovak Republic shall be obliged to provide, within the meaning of the Act on Residence of Aliens as amended, required details for completing the form “Residence Reporting” for the Aliens Police. The guest shall be obliged to provide details fully and truthfully.
From 10 pm to 7 am the guest must maintain night silence.
The hotel shall be responsible for cash and valuable articles only in the case they are deposited in the hotel safe-deposit box.